IC4 Licence Complete
IC-4 Complete
Inc all features of IC-1/2/3
ICaaS. Intelligent Communication, integrated global Unified Communications with voice, video, and messaging with inbound and outbound capabilities across multiple channels. Key features include unlimited local calling, audio conferencing, call management tools, voicemail services, and advanced routing options. The system supports remote work, multi-device usage.
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* Contact Centre Features
* API V2.
* Auto (power) Dialler Module
* Billing Module
* Branding module
* Bulk Extensions
* Call monitoring
* media 'hot' storage (current)
* Custom Context
* Customer account codes.
* Disaster Recovery (DR)
* End Point Manager (EPM).
* High Availability.
* Knowledgebase
* Muti-tenant
* Native CRM
* Omnichannel routing of voice, chat, email, SMS, social media and messaging apps
* Open VPN
* Outbound predictive AI dialler
* Outbound preview campaign dialler
* Paging Pro
* Recording Management
* Statistics Module
* Switchboard Module
* Task Master
* Wallboard Module
* Microsoft Teams
Contact
* Contact Centre
* API V2.
* Auto (power) Dialler Module
* Billing Module
* Branding module
* Bulk Extensions
* Call monitoring
* media 'hot' storage (current)
* Custom Context
* Customer account codes.
* Disaster Recovery (DR)
* End Point Manager (EPM).
* High Availability.
* Knowledgebase
* Muti-tenant
* Native CRM
* Omnichannel routing of voice, chat, email, SMS, social media and messaging apps
* Open VPN
* Outbound predictive AI dialler
* Outbound preview campaign dialler
* Paging Pro
* Recording Management
* Statistics Module
* Switchboard Module
* Task Master
* Wallboard Module
* Microsoft Teams

Administration
* Backup & Restore.
* Bulk Extensions
* Bulk Modification
* Disaster Recovery.
* Import & Export Extensions.
* Import & Export Speed Dialling.
* Log File Viewer
* Network Settings Tool.
* Users Profiles.
* IC4 Integrations
* Integrations
* Features
* CRM – Zoho
* CRM Salesforce
* CRM – Native
* Web dialler
* Voice for Microsoft Teams
* SMS

Analytics
* Wallboards/Dashboards
* Contact centre analytics
* Interaction analytics
Security
* User permission management.
* Weak password report.
* Inter site and hybrid work
* User permission management.
* Weak password report.
* Inter site and hybrid working VPN
| Term | |
|---|---|
| Term | 60 Months or 48 Months or 36 Months or 24 Months or 12 Months or Monthly Uncontracted |
| Uncategorized | |
| Manged Services | Self managed or Managed |