ICaaS Demo

Features
* Unlimited local calling for UC phone
* Audio Conferencing
* Authorisation Codes
* Busy Lamp Field (BLF) Support.
* Call Back
* Call Forward (busy, no answer, unconditional).
* Call Reporting
* Call Recording
* Call Recordings Access
* Call Transfer (blind, attended).
* Call transfers
* Call waiting
* Caller-ID.
* Chat.
* Create new contact from active call
* Dictation.
* Direct Inward Dial Numbers (DIDs).
* DND (Do Not Disturb).
* Emergency services
* Extension to extension calling
* Extensions
* Features Categories
* Feature Codes
* Filter calls recordings and voicemails
* Flip calls
* Find Me /Follow Me
* Follow Me
* HD quality voice
* Highlight to dial phone numbers
* Hold music
* Hunt/Ring Groups.
* Inbound Route

* Languages.
* Low bandwidth
* Multi Party Calls
* Multiple Devices per User.
* Music on Hold.
* Music on Hold. Streaming
* Night Modes
* Notifications disabled when 'DND' status is on
* One Number Reach
* Outbound Route
* Personal Call Log
* Personal Extension Settings.
* Personal IVR.
* Phone Directory
* Phone paging
* Pickup Groups
* PSTN replacement program
* Record Voicemail Greetings
* Remote Call Pickup
* Remote Substitution
* Remote Users
* Ring groups / Hunt groups
* Screen Sharing.
* Secure voice calls (TLS and SRTP)
* Shared Notes
* Speed Dialling
* Tier 1 phone number & extension
* Time Conditions.
* Transfer calls directly from the chat roster
* UC call recording
* User Portal

* User Portal: Access to Voicemail, Recordings, etc.
* Video Conference.
* Visual Voicemail
* Voicemail
* Voicemail indicators
* Voicemail Broadcast Groups
* Voicemail Broadcast
* Voicemail to Email
* Voicemail with transcription
* Web browser click-to-dial
* Web Phone
* Work Desktop app
* Work for Web


Analytics
* Active calls Report
* Business hours report
* Call detail records report
* Calls by DID Report
* Device Status Report
* Extension summary  Report

Security
* Call encryption (SIP TLS, sRTP).
* Data-in-motion encryption with SIP over TLS and SRTP
* EU GDPR compliance
* HTTPS.
* Intrusion detection and blocking
* ISO 27001:2013 and ISO 9001